← RingCentral Ideas

Settings and activity

62 results found

  1. ability to use license from parent cost center when adding user to child cost center

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  2. Sync between Cost Centers and Sites

    18 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  3. Separate ring for Desktop app and Mobile app

    198 votes
    26 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  4. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  5. Multiple Voicemail Greetings

    191 votes
    Future Consideration  ·  47 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    Bump

    Kevin supported this idea  · 

  6. Flexible Caller ID Assignment for Outbound Fax Number by Site

    2 votes
    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Kevin shared this idea  · 

  7. Increase Character Limits on Billing Codes Field (Cost Center Management)

    1 vote
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    Bump

    Kevin supported this idea  · 
    Kevin shared this idea  · 

  8. Remove missed call from queue members if answered

    215 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    Bump

    Kevin supported this idea  · 

  9. Multi Site: Enhance Multi Site Features -

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    Multi-site support would be huge. We have numerous departments we had to build as individual sites, even though they share physical address and hours. It would be nice to have a top-down policy approach.

    Kevin supported this idea  · 

  10. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    216 votes
    37 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
    An error occurred while saving the comment
    Kevin commented  · 

    This is still not functioning as it should per the request.

    Kevin supported this idea  · 

  11. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    @Jessica any further updates?

    Kevin supported this idea  · 

  12. Option to file carrier ticket for outbound CNAM complaints

    25 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    We occasionally see our RingCentral numbers come up on mobile devices as POTENTIAL SPAM and it would be nice if we could get RingCentral to be able to rectify these via a WebUI process.

    Kevin supported this idea  · 

  13. Assign CNAM to individual users direct numbers via Admin Portal

    48 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  14. MSI installer with Auto Update

    35 votes
    7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  15. Display & change your own status in heads up display - HUD

    18 votes
    10 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  16. Store Microsoft Exchange connection data

    19 votes
    1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  17. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    161 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  18. Allow Ring My Phone to be turned on/off by user with presence monitoring

    18 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    Rebecca: the amusing/sad part about this, is the 15+ year old phone system we swapped out for RC could do this; We LOST functionality with a "new" system.

    Kevin supported this idea  · 
    An error occurred while saving the comment
    Kevin commented  · 

    This is a huge issue and basically makes the phone expansion units worthless. Staff cannot choose which lines need to ring for them, but still have visibility on the larger scope of lines that they utilize, monitor, or transfer to. It would be great if RC could comment on this "future consideration" and give a sense if this is on the roadmap.

  19. Admin Portal Timeout Control

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Kevin commented  · 

    This can be closed. At some point the functionality was added

    Kevin shared this idea  · 

  20. Custom Return Call Routing for Call Park Timeout

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kevin supported this idea  · 
    Kevin shared this idea  · 
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