Settings and activity
62 results found
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15 votes
Kevin
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14 votesKevin
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178 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, this is planned. It is coming with new call service features in Summer 2024!Kevin
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259 votesKevin
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173 votes
An error occurred while saving the comment Kevin
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2 votesKevin
shared this idea
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1 vote
An error occurred while saving the comment Kevin
commented
Bump
Kevin
supported this idea
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Kevin
shared this idea
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207 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this feature here.
An error occurred while saving the comment Kevin
commented
Bump
Kevin
supported this idea
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16 votes
An error occurred while saving the comment Kevin
commented
Multi-site support would be huge. We have numerous departments we had to build as individual sites, even though they share physical address and hours. It would be nice to have a top-down policy approach.
Kevin
supported this idea
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212 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
An error occurred while saving the comment Kevin
commented
This is still not functioning as it should per the request.
Kevin
supported this idea
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471 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
An error occurred while saving the comment Kevin
commented
@Jessica any further updates?
Kevin
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20 votes
An error occurred while saving the comment Kevin
commented
We occasionally see our RingCentral numbers come up on mobile devices as POTENTIAL SPAM and it would be nice if we could get RingCentral to be able to rectify these via a WebUI process.
Kevin
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41 votesKevin
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26 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html
Kevin
supported this idea
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13 votesNeeds More Information ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hello, can you please clarify what you are referring to? Screenshots are very helpful. Are you referring to the status when the HUD is popped out from the RingCentral app?
Kevin
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18 votesKevin
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142 votesKevin
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18 votes
An error occurred while saving the comment Kevin
commented
Rebecca: the amusing/sad part about this, is the 15+ year old phone system we swapped out for RC could do this; We LOST functionality with a "new" system.
Kevin
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An error occurred while saving the comment Kevin
commented
This is a huge issue and basically makes the phone expansion units worthless. Staff cannot choose which lines need to ring for them, but still have visibility on the larger scope of lines that they utilize, monitor, or transfer to. It would be great if RC could comment on this "future consideration" and give a sense if this is on the roadmap.
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5 votes
An error occurred while saving the comment Kevin
commented
This can be closed. At some point the functionality was added
Kevin
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2 votesKevin
supported this idea
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Kevin
shared this idea
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Bump