Settings and activity

181 results found

1. Assign 2 desk phones with 1 line

   40 votes

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   New  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Nov 22, 2024

2. Disable all call forwarding in user extension

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 18, 2024
   Anthony shared this idea  ·  Nov 19, 2024

3. Allow multiple supervisors to monitor a call simultaneously

   70 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Nov 12, 2024

4. allow reliable delivery of notifications via Verizon SMS

   31 votes

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   New  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Nov 6, 2024

5. Upload an excel file for uploading call handling settings in auto receptionist

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Oct 25, 2024

6. Logs for checking user settings

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Oct 15, 2024

7. SMS recipient increase

   21 votes

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   1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Oct 7, 2024

8. Ability to disable pop up rating after a call

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Sep 30, 2024

9. Record/Archive All SMS Messages

   46 votes

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   Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 26, 2024

10. Retain or save custom cover page

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Aug 20, 2024

11. Auto Dialer in using Ringcentral app

    39 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Aug 19, 2024

12. Analytics - IVR key presses as a KPI option

    48 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Aug 16, 2024

13. SMS Autoreply but on IVR Level

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Aug 15, 2024

14. Call announcement

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Aug 14, 2024

15. text-to-speech feature for the disabled

    46 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Aug 7, 2024

16. Ability for the Super Admin to Disable voicemail account wide and user level

    15 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 31, 2024

17. Call queue template (adding trusted numbers)

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 31, 2024

18. Voicemail-to-text conversion limit

    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 23, 2024

19. Provide features to personalize the default logging of a subject line.

    6 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 16, 2024

20. Attaching pdfs to the text messages

    33 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Aug 5, 2024
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    Anthony commented  ·  Jun 5, 2024  ·  Edit…  ·  Delete…

    For tagging: A feature in which we can attach files when sending SMS let`s say PDF format

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