Settings and activity

195 results found

1. Disable RC app Notes

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 8, 2025

2. Disable prompt to press 1 when receive call on external phone number

   22 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 30, 2024

3. Feature Request - Grandstream Deskphones Support via Assisted Provisioning

   12 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 30, 2024

4. Account-Wide Holiday Settings and/or Holiday Templates

   257 votes

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   30 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Anthony supported this idea  ·  Dec 26, 2024

5. Voicemail Response Time Limit

   17 votes

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   New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 23, 2024

6. Outbound Caller ID Name for Toll-free/Vanity number

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 20, 2024

7. Block outbound calls by number for specific users

   35 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 20, 2024

8. Survey option after phone call has ended

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 18, 2024

9. RingCentral app access for limited extension

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 11, 2024

10. View rejected/declined calls in the downloaded call logs

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Dec 6, 2024

11. Block option for Ring Central messaging

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Dec 5, 2024

12. disable glip

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 5, 2024

13. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    185 votes

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    Under Review  ·  28 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 2, 2024

14. Caller ID name should be visible for Toll Free

    161 votes

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    Future Consideration  ·  33 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 29, 2024

15. Assign 2 desk phones with 1 line

    44 votes

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    New  ·  13 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 22, 2024

16. Disable all call forwarding in user extension

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 18, 2024
    Anthony shared this idea  ·  Nov 19, 2024

17. Allow multiple supervisors to monitor a call simultaneously

    74 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 12, 2024

18. allow reliable delivery of notifications via Verizon SMS

    31 votes

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    New  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Nov 6, 2024

19. Upload an excel file for uploading call handling settings in auto receptionist

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 25, 2024

20. Logs for checking user settings

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Oct 15, 2024