Settings and activity

175 results found

1. SMS recipient increase

   20 votes

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   1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Anthony supported this idea  ·  Oct 7, 2024

2. Ability to disable pop up rating after a call

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Sep 30, 2024

3. Record/Archive All SMS Messages

   45 votes

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   Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 26, 2024

4. Retain or save custom cover page

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Aug 20, 2024

5. Auto Dialer in using Ringcentral app

   37 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Anthony supported this idea  ·  Aug 19, 2024

6. Analytics - IVR key presses as a KPI option

   38 votes

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   Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 16, 2024

7. SMS Autoreply but on IVR Level

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 15, 2024

8. Call announcement

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Aug 14, 2024

9. text-to-speech feature for the disabled

   46 votes

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   Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Aug 7, 2024

10. Ability for the Super Admin to Disable voicemail account wide and user level

    15 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 31, 2024

11. Call queue template (adding trusted numbers)

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Anthony supported this idea  ·  Jul 31, 2024

12. Voicemail-to-text conversion limit

    11 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 23, 2024

13. Provide features to personalize the default logging of a subject line.

    6 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
    How important is this to you?

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    Anthony supported this idea  ·  Jul 16, 2024

14. Attaching pdfs to the text messages

    33 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Anthony supported this idea  ·  Aug 5, 2024
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    Anthony commented  ·  Jun 5, 2024  ·  Edit…  ·  Delete…

    For tagging: A feature in which we can attach files when sending SMS let`s say PDF format

    Save Submitting...

15. Fax logs

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Anthony shared this idea  ·  Apr 11, 2024

16. Allow Users to log into more than one hot desk phone at a time

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Anthony supported this idea  ·  Apr 5, 2024

17. Change site hold music

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Apr 2, 2024

18. Use other international number as caller ID

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Mar 27, 2024

19. Deleted numbers to be remove on Analytics immediately or lesser than 6 month

    2 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Mar 22, 2024

20. IVR menu loop

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Mar 22, 2024