Settings and activity

70 results found

1. New RingCentral - no date stamp for text messages from the day of

   111 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

2. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

   55 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Webinar Suggestions: Caption, Attachments, Count, Video View

   7 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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4. Calendly integration with RCV for RCO, ACO, Unify, Atos, all brands

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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5. Enable Multiple Group Managers

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Analytics - Destination of Call (Export w/existing Spreadsheet)

   19 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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7. Use the app in conjunction with a physical phone

   156 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is currently in open beta and available for all!

8. RingCentral App: Reset Settings to Default Option

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Archiver Disconnect Notifications

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Make call queue numbers available as outbound caller ID numbers in User Settings templates

    49 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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11. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Add contact center licensing in the IC portal

    10 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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13. Set up new user E-Mail limited to 48 hours

    13 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    It is now possible to schedule the new user e-mail-- the email is still a 48 hour period, but the admin can decide when the 48 hour period begins. Learn more here. 

14. Add prompt when clicking "Add User" if there are unassigned extensions available

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. HUD pop out window on RingCentral app

    143 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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16. Group call pick up settings for the selective ringing

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page

    21 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Admin to be able to deny/allow individual users access to NG Numbers.

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Warm Transfer for RingCentral Salesforce

    12 votes

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    Implemented  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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20. Additional features For Zendesk Integration

    32 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    This feature has been released. Zendesk now has WebRTC and browser dialing and calling!