Settings and activity
23 results found
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20 votes
Mike
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11 votesMike
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4 votes
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126 votes
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1 voteNew · 0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA) · Admin →Mike
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5 votesNew · 0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX · Admin →Mike
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269 votesMike
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21 votesUnder Review · 1 comment · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other · Admin →
An error occurred while saving the comment Mike
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25 votesMike
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Mike
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7 votesMike
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2 votes
An error occurred while saving the comment Mike
commented
It would be nice to be able to resize the active call window to display the full caller id name and phone number information. Today the window is so small that it cuts off part of the caller id name and only display ... at the end of the name.
Mike
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7 votes
An error occurred while saving the comment Mike
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We are a very big company and I like to label the Company numbers with each site name and purpose so we can find them easier in the Analytics portal. The current 16 character limit is very limiting when some of our Site names are longer than 16 characters. Would it be possible to increase the character limit to at least 32 characters.
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8 votesThis is being worked on but without a committed release date yet. Will update when implementation date is determined.Mike
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12 votes
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1,359 votes
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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18 votes
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86 votesMike
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18 votes
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482 votes
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
Mike
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9 votes
I would love to see the number label added as a column in the Company numbers report. It is very annoying to have to download the Excel file to see the label. If it is in the download it should be easy enough to add as a selectable column.