Settings and activity

62 results found

1. Shot Clock / Countdown for Presenter

   3 votes

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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2. Dial-in option for Webinar Attendees

   15 votes

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   Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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3. Improve the Text To Speech System: Maybe move to Google Text to Speech?

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Call Log - Detailed view to show all the available pages (and the end page) on the bottom right of the page

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Enable Multiple Group Managers

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Create a new user field to represent geographical location ("Country" or "Region")

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Add Department Field to User Templates

   36 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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9. Set up new user E-Mail limited to 48 hours

   13 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   It is now possible to schedule the new user e-mail-- the email is still a 48 hour period, but the admin can decide when the 48 hour period begins. Learn more here. 

   An error occurred while saving the comment
   Tyrone commented  ·  Jul 23, 2021  ·  Edit…  ·  Delete…

   It would be great to include the text within the welcome email to state how long the user has before the link expires.

   Save Submitting...

10. Stop Queue Call from Ringing on Offline Users!

    45 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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11. Video Screen Share and Recordings are VERY blurry on high resolution screens

    17 votes

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    Implemented  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Tyrone commented  ·  Mar 3, 2021  ·  Edit…  ·  Delete…

    Please add the capability to record in 1080p. I appreciate the increased file size, so perhaps allow this to save locally instead if there are concerns around data storage?

    Save Submitting...

12. Need to have a colour scheme for people with Colourblindness

    46 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Additional features For Zendesk Integration

    32 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    This feature has been released. Zendesk now has WebRTC and browser dialing and calling! 

14. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

    29 votes

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    Under Review  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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15. Please allow the selection of multiple call queues and multiple users in the filters of the portal admin call logs

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Allow users to record snippets of calls

    3 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Tyrone commented  ·  Sep 22, 2021  ·  Edit…  ·  Delete…

    We often need to record our Agents making calls, but due to the nature of the calls, we do not need to record the Participant leg. As such, we would like to have the ability to only record one leg of the call

    Save Submitting...

17. Call Log - Enhancements

    47 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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18. Tag Messages

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Mute notifications (without DND) while in a RCV meeting

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Extend Expiration Date of Activation Email

    35 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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