Settings and activity

62 results found

1. Ability to Download Qos Reports

   93 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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2. Hide Main Company Number on Multi-Site Accounts

   26 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Connects RingCentral reporting to third-party security software

   5 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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4. Audit Trail Enhancements

   290 votes

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   76 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

5. Audit log for voicemail/message downloads

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Notifications: Task assigned/reassigned to me

   86 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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7. Customize Email Notifications

   35 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Release Notifications ahead of schedule

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

   220 votes

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   38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

10. Admin View to see Addons/Integrations

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Dial-By-Extension

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Improvement for Pausing and Stopping Automatic Call Recordings

    55 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Archiver - 30 Day Search Limit

    7 votes

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    Under Review  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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14. More robust user compliance reports

    14 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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15. Analytics by Dept

    49 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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16. Increase Data Retention of Analytics

    115 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

    
    

    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

    
    

    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

    
    

17. Adjust how missed calls are categorized for group calls

    484 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

18. Remote Desktop Control

    438 votes

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    Implemented  ·  25 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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19. Virtual backgrounds

    165 votes

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    8 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    Meeting participants can choose from 25 premium virtual backgrounds across five themes — Minimal, Modern Office, Nature, Cozy, and Futuristic — in the RingCentral app on desktop and mobile. A customer-facing article for the refreshed set is in progress.

    
    

20. Raise hand

    183 votes

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    Implemented  ·  3 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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