← RingCentral Ideas

Settings and activity

77 results found

  1. MS Teams analytics not available

    5 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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  2. Reporting Capability on IVR Menu for key presses

    64 votes
    Planned  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Viewing Caller Menu Choices in Multi-Level IVR

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Admin →
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  4. Text from the same main user number

    375 votes
    65 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  5. Allow all extensions to send SMS from main Company extension

    191 votes
    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Add Dinosaur Emojis to RingCentral Chat

    169 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Install RingCentral application in batched

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  8. Request additional Call Recording Announcements

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Merging Calls in RingCentral harder to do in "New Layout"

    32 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. SMS Auto-Forwarding

    85 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Multifactor authentication

    23 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Integration with Calendly

    22 votes
    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  13. Comply with SMS-TCR regulation

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  14. Recordings Location

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Ability to **respond** to short code SMS messages.

    127 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  16. Use same text to speech technology for custom voicemail greetings etc.

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Incoming Call Announcement - Press 1 - Disable for Queues

    41 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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