Settings and activity

126 results found

1. CNAM for a mobile carrier

   90 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Danielle Dumpit supported this idea  ·  Apr 7, 2025

2. customize Live Reports

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Danielle Dumpit supported this idea  ·  Mar 31, 2025

3. Receive Faxes from Automated Source

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Danielle Dumpit supported this idea  ·  Mar 20, 2025

4. RingSense: Modifying AI Scores

   24 votes

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   Planned  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Danielle Dumpit supported this idea  ·  Mar 18, 2025

5. RC Fax account forwarding to external fax number

   29 votes

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   1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Danielle Dumpit supported this idea  ·  Mar 14, 2025

6. Voicemail Peports

   10 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Danielle Dumpit supported this idea  ·  Mar 11, 2025

7. Automated text after hours

   5 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Danielle Dumpit supported this idea  ·  Mar 6, 2025

8. Increase the data retention duration for call recording

   62 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Danielle Dumpit supported this idea  ·  Mar 4, 2025

9. Enable AI transcription on Desk phone

   240 votes

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   Planned  ·  66 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Danielle Dumpit supported this idea  ·  Feb 28, 2025

10. Choose users that an admin can only access for call recording

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Feb 28, 2025

11. Super Admin to view and edit the workspace on his end.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Danielle Dumpit shared this idea  ·  Feb 18, 2025

12. Ring central to service Firewall config

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Feb 14, 2025

13. No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10 digit number format of the incoming and outgoing call

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Feb 14, 2025

14. Display Contact Telephone Number In the SMS Inbox

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Feb 14, 2025

15. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Danielle Dumpit supported this idea  ·  Feb 11, 2025

16. Multiple recipient for faxes and SMS

    246 votes

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    Under Review  ·  38 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Jan 29, 2025

17. Report that shows voicemails and missed calls

    17 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Jan 28, 2025

18. Caller ID name support on mobile numbers

    85 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Jan 27, 2025

19. Option to change Profile Picture to Default

    113 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Jan 23, 2025

20. Caller ID name should be visible for Toll Free

    140 votes

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    Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Danielle Dumpit supported this idea  ·  Jan 23, 2025