Settings and activity

127 results found

1. Enhanced AI Receptionist Customization and FAQ Compliance

   6 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Apr 7, 2025

2. CNAM for a mobile carrier

   101 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Apr 7, 2025

3. customize Live Reports

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Mar 31, 2025

4. Receive Faxes from Automated Source

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Mar 20, 2025

5. RingSense: Modifying AI Scores

   30 votes

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   Planned  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Mar 18, 2025

6. RC Fax account forwarding to external fax number

   35 votes

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   3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Mar 14, 2025

7. Voicemail Peports

   12 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Mar 11, 2025

8. Automated text after hours

   5 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Mar 6, 2025

9. Increase the data retention duration for call recording

   77 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Mar 4, 2025

10. Enable AI transcription on Desk phone

    291 votes

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    Planned  ·  83 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Feb 28, 2025

11. Choose users that an admin can only access for call recording

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Feb 28, 2025

12. Super Admin to view and edit the workspace on his end.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Danielle shared this idea  ·  Feb 18, 2025

13. Ring central to service Firewall config

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Feb 14, 2025

14. No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10 digit number format of the incoming and outgoing call

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Feb 14, 2025

15. Display Contact Telephone Number In the SMS Inbox

    4 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Feb 14, 2025

16. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Feb 11, 2025

17. Multiple recipient for faxes and SMS

    260 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jan 29, 2025

18. Report that shows voicemails and missed calls

    19 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jan 28, 2025

19. Caller ID name support on mobile numbers

    108 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jan 27, 2025

20. Option to change Profile Picture to Default

    118 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jan 23, 2025