Settings and activity

127 results found

1. Customize Call Screening Prompt

   5 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Oct 7, 2024

2. CNAM feature for Canada

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   117 votes

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   Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Oct 1, 2024

3. Remove geographical address on numbers

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Danielle shared this idea  ·  Jul 22, 2024

4. Get Billing invoice as Excel file

   6 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Jul 17, 2024

5. Make creating SMS group easier

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Danielle shared this idea  ·  Jul 15, 2024

6. Option for the admin to view who disconnected the call

   47 votes

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   Under Review  ·  12 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Jul 12, 2024

7. Automatic Reports for Live Reports

   4 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Jul 11, 2024

8. Make an option in the admin portal to force RC mobile app logout only

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Jul 10, 2024

9. Contact synchronization with my CRM

   72 votes

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   Under Review  ·  23 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Danielle supported this idea  ·  Jul 8, 2024

10. Contacts- ALL

    54 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jul 8, 2024

11. Unlimited Toll Free Minutes

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jul 5, 2024

12. Allow multiple outbound call simultaneously.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Danielle shared this idea  ·  Jul 2, 2024

13. Transfer Call to Queue Voicemail Directly

    28 votes

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    4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    Thanks for sharing this idea! We’re excited to let you know that you can now forward all queue calls during a holiday, closure, or emergency. This feature allows you to route incoming queue calls to voicemail, an announcement, or another extension or group. You can even create a custom schedule for forwarding queue calls.

    Learn more about how to set it up here: Call Queue setup guide.

    Danielle supported this idea  ·  Jul 2, 2024

14. Option to route to MVP Call Queue voicemail while waiting in Queue

    35 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jul 2, 2024

15. Transfer voicemail from inbox to another extension

    6 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jul 1, 2024

16. Tekion CRM integration

    8 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jun 27, 2024

17. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    152 votes

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    Under Review  ·  34 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jun 26, 2024

18. Apply Custom Rule to "extension "

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jun 26, 2024

19. SMS forwarding settings

    57 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jun 25, 2024

20. Audio prompt in RCV meeting to state Company Name

    3 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Danielle supported this idea  ·  Jun 21, 2024