Settings and activity

44 results found

1. Ability to check each user RingCentral app video/meeting version using admin portal

   14 votes

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   Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Mark supported this idea  ·  May 11, 2026

2. External Shared Directory Contact Name Section on Call Log

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 7, 2026

3. Increase the data retention duration for call recording

   78 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 5, 2026

4. AI Notes on Deskphone

   40 votes

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   New  ·  9 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 5, 2026

5. Accept multiple calls using User Extension

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Feb 26, 2026

6. Sending audio and video recordings using messages in the RingCentral app

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Feb 24, 2026

7. Ability to answer Apple Verification Calls

   70 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 14, 2026

8. Enable CNAM for Australia

   26 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 7, 2026

9. Receive OTP from websites

   241 votes

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   Under Review  ·  55 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 5, 2026

10. Disable Recording Function for Specific Users

    24 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 15, 2025

11. super admin can get access to the voicemail of her user's extension member.

    22 votes

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    3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 30, 2025

12. Shared SMS were multiple users can receive and send SMS on specific number

    1,446 votes

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    Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 10, 2025

13. Add a feature that enables DND to turn on while the user is in an active call.

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 27, 2025

14. Allowing phone numbers to have option to change geographical location for outbound call

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 7, 2024

15. Incoming Call Announcement - Press 1 - Disable for Queues

    92 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 27, 2024

16. Caller ID for every extension

    91 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 25, 2024

17. Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

    55 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 22, 2024

18. Ability of the admin to disable voicemail pin of a specific user

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 21, 2024

19. auto adjust users timezone to match call queue time zone

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 20, 2024

20. Export message data in a readable format like a conversation in the app

    38 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Mar 18, 2024