← RingCentral Ideas

Settings and activity

84 results found

  1. Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

    52 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Nice in Contact Call Analytics

    23 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Inbound Faxing with Announcement Enabled

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  4. Need APIs to expose license usage details for BI reporting

    34 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  5. Tag for status change

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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  6. Share video cloud recording with external parties

    118 votes
    Planned  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  7. Alert host when attendee joins meeting before host.

    10 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  8. Block All Calls allow list should support internal extensions and site codes

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. Option to disable the beep before a page

    25 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Allow the 'RingCentral App' for Android/iPhone to work as an endpoint (agent leg) in Contact Center

    6 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  11. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  12. Allow the RingCentral App desktop and mobile app to function with Ring Groups

    15 votes
    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  13. RC Admin Portal: Error or alert on duplicate role being created

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Improve the overall expereince of National and International whitelisting

    55 votes
    6 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

  15. Full Calendar in unified app to include scheduled video meetings

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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  16. Feature to rename participants in RCV

    125 votes
    Planned  ·  21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  17. Live Dictation of Phone Calls and Meetings (Speech-to-text)

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  18. Add IVR Editing Permissions for non-admin Users

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Allow different language settings for individual user settings, such as voicemail greetings

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Ability to assign credentials to bulk user uploads

    6 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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