Settings and activity
77 results found
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33 votes
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5 votes
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10 votes
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26 votesFuture Consideration · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →
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225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
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15 votes
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3 votes
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147 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is available across all RingCentral accounts as of 3/4/2025, please ensure you are on the latest version of the app. Thank you!
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4 votes
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87 votes
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62 votes
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249 votes
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75 votes
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35 votes
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23 votes
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42 votes
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16 votes