Settings and activity

52 results found

1. Co-Recipient to Faxes

   10 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jeff Green supported this idea  ·  Sep 25, 2024

2. Modification of how users can organically sign -up within a domain

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jeff Green shared this idea  ·  Aug 29, 2024

3. Set the default virtual background for all users in an organization

   23 votes

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   Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jeff Green supported this idea  ·  Jun 18, 2024

4. Attribute Mapping | Active Directory

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   27 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Jeff Green supported this idea  ·  Jun 12, 2024

5. Self Service Custom Configs (Poly)

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jeff Green commented  ·  May 17, 2024  ·  Edit…  ·  Delete…

   This has been requested by Columbia University and Steuben County

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   Jeff Green supported this idea  ·  May 17, 2024

6. RingCX Queue Event- Alarm Notification "send to device"

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   6 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Jeff Green supported this idea  ·  May 17, 2024

7. RS4RCX Recording Analysis for RCX IVR, VM, Cloud Profiles, Track Numbers and Voice Surveys

   24 votes

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   Under Review  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Jeff Green supported this idea  ·  May 17, 2024

8. RingCX Global Secondary Nodes

   18 votes

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Jeff Green supported this idea  ·  Apr 1, 2024

9. Universal MVP installer for MacOS

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jeff Green shared this idea  ·  Feb 23, 2023

10. EPIC integration for RingEX

    12 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminMichelle (Sr. Customer Success Manager, RingCentral) responded

    This has been solved with our integration with SpinSci.  

    Jeff Green shared this idea  ·  Jul 28, 2021

11. Allow up to 100,000 DLs per UID

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jeff Green shared this idea  ·  Feb 11, 2022

12. Allow dialing 811 numbers in the US and Canada

    18 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jeff Green shared this idea  ·  Apr 6, 2023

13. International calls report

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jeff Green shared this idea  ·  Feb 21, 2023

14. AI Optimal Routing based on Last Agent Sentiment, Disposition, etc.

    24 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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15. Streaming music to be played to users on hold; music needs to match what's being played in store

    17 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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16. Adding RingSense Dashboard to drive adoption and insight

    51 votes

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    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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17. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    42 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Dial 311 in New York City

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. Selective Ringing on monitored lines/park locations on hardphones (Similar to the Selective Ringing on HUD for softphones)

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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20. Give customers the ability to create international dialing rules on a per custom security role basis

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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