Settings and activity

48 results found

1. Default new users to Standard (Role)

   16 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Oct 30, 2025

2. Allow all phone numbers in the RingCentral account to be used as an Outbound Caller ID for any extension in system

   18 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Oct 30, 2025

3. QoS for VIDEO is no longer drilling down correctly

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Sep 2, 2025

4. Download Adoption & Usage page as a PDF

   8 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Aug 18, 2025

5. Reports for adoption and usage.

   11 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Aug 18, 2025

6. Adoption and Usage

   8 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Aug 18, 2025

7. Social Media Comment Threads - Lock Ability

   31 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Aug 15, 2025

8. Reporting Capability on IVR Menu for key presses

   76 votes

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   Planned  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Aug 14, 2025

9. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

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   21 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Steve supported this idea  ·  Jul 15, 2025

10. Need Wrap Time to also apply to manual outbound calls

    14 votes

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jul 15, 2025

11. Individual contact listings per site code

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jul 15, 2025

12. Sync RingCentral Desktop Application With RingCX

    259 votes

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jun 12, 2025

13. Support for SSO across multiple Entra ID tenants.

    106 votes

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    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Jun 2, 2025

14. transfer

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    58 votes

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    Under Review  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  May 8, 2025
    Steve shared this idea  ·  Mar 31, 2025

15. Unexpected Call Drop: Entire 3-Way Conference Ends When Agent Disconnects in RingCX

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    31 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Steve shared this idea  ·  Apr 2, 2025

16. Warm Transfer for RingCentral Salesforce

    13 votes

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    Implemented  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Mar 5, 2025

17. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    75 votes

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    Future Consideration  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Mar 3, 2025

18. Report of Users on a User Template

    14 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Feb 6, 2025

19. Allow QoS Data to be pulled via API

    16 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Nov 20, 2024

20. Delete All option for Voicemail

    13 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Steve supported this idea  ·  Nov 7, 2024