← RingCentral Ideas

Settings and activity

70 results found

  1. the ability to customize automatic recording announcements for in- and outbound calls per site.

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  3. Add 933 dialing support to allow for testing of our 911 Notifications

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  4. Limited Extension - "Domestic Calling Allowed" Radio Button

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  5. Support short extension dialing on the Chrome extension

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  6. Option to backup the config on service web

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Option to disable all email notifications during customer implementation phase

    32 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Drag and drop teams/people into folders

    39 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  10. Ability to remove/hide users from the directory/contact list

    62 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Separate Directories in Multi-Site Environment

    55 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Allow individual users to use RC Credentials when SSO is enforced for others

    9 votes
    Implemented  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Dan commented  · 

    Customer needs "SSO only" for login. However, in the case that SSO server failed or customers are not able to sign in with SSO, they do want to have to reach out to RingCentral support. They would like an option in Roles and Permissions, for example, for a super admin to continue to login via email or SSO if needed.

  13. Bring back the pause screen share feature

    58 votes
    Future Consideration  ·  5 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  14. WebRTC for SalesForce

    41 votes
    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  15. Ability to receive fax, even when "Take Messages" feature is disabled for the user OR if user's IP Phone status is "Offline"

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  16. Remove the audible web chat noise when launching Service Web

    14 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Enable a true DND presence sync

    167 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

  18. Account wide Speed dials

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Control Business Hours, After Hours and/or Custom rules via hard phone

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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  20. RingEX PCI Compliance

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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