Settings and activity

161 results found

1. Add more characters on email notification address.

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 12, 2025

2. Analytics regarding Text Messaging/SMS

   243 votes

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   Future Consideration  ·  31 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 12, 2025

3. outbound caller ID for 911 calls handled

   3 votes

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 11, 2025

4. Hourly Report on Analytics

   13 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 8, 2025

5. users login/logout audit

   9 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 7, 2025

6. SMS Autoreply but on IVR Level

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jul 28, 2025

7. Easily recover accidentally deleted phone numbers (DIDs)

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jul 25, 2025

8. User should be able to pick up calls placed on hold even if another extension ansewered their phone

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jul 21, 2025

9. Customizable password policies

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jul 18, 2025

10. scheduled outbound SMS

    17 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Jul 14, 2025

11. DND feature for specific device only

    7 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Jun 3, 2025

12. Synchronize DND setting across App and Desk Phones

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Jun 3, 2025

13. Enable a true DND presence sync

    169 votes

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    18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

    EJ supported this idea  ·  Jun 3, 2025

14. Changing the Main Super Admin to another existing extension

    45 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 30, 2025

15. DELETE (ON ALL INCOMING) - Prompt me to press 1 before connecting the call

    11 votes

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    Under Review  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 29, 2025

16. TollFree OB Caller ID for AU

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 29, 2025

17. Improve AI Transcription

    23 votes

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    New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 19, 2025

18. Retain the main number as SMS outbound caller id.

    43 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 13, 2025

19. MSI installer with Auto Update

    36 votes

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    8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html

    
    

    EJ supported this idea  ·  May 13, 2025

20. Receive OTP from websites

    30 votes

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    New  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 6, 2025