← RingCentral Ideas

Settings and activity

73 results found

  1. Group > Call Queues > Overflow Group - Ring Simultaneously

    23 votes
    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Rona supported this idea  · 

  2. RC University Courses assigment, and progress tracking over multiple users.

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rona supported this idea  · 

  3. Set the default virtual background for all users in an organization

    26 votes
    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Rona supported this idea  · 

  4. Messaging: Subfolders

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Rona supported this idea  · 

  5. When starting a new direct messages with someone it would be nice to see their presence before hitting send.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Rona supported this idea  · 

  6. Support for accented characters in dialer

    11 votes
    1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Rona supported this idea  · 

  7. Paging Group Device to Receive Page increase to 65 Devices

    35 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rona supported this idea  · 

  8. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Rona supported this idea  · 

  9. Voicemail Setting Permission for custom role

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rona supported this idea  · 

  10. Reputation Management support for phone numbers being flagged as Spam.

    23 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Rona supported this idea  · 

  11. Restrict access to Admin Portal by geographic location of IP address

    27 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rona supported this idea  · 

  12. Add the ability to push custom rules for Call Queues to the call Queues template

    22 votes
    2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Rona supported this idea  · 

  13. On-demand Call Recording Announcement settings by individual sites not account based

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rona supported this idea  · 

  14. Site specific directory, Hide the company directory from specific users only

    86 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Rona commented  · 

    ...et up with an account and immediately moved them to that site. However, in the RC Phone app they can see all the lines from other sites. Is there a way to remove that?. I'm noticing that users in any site have the contacts from all sites. Example - I made a site called "softphones" and got a new user set up with an account and immediately moved them to that site. However, in the RC Phone app they can see all the lines from other sites. Is there a way to remove that?

     
    NOTE:  
    the corporate directory will still show across all devices regardless of site. The directory is designed to be all users within a UID. Unfortunately at this time we do not have a way to limit the directory by site so this would have to be a feature request.

  15. Virtual Backgrounds for RC Meetings

    6 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    An error occurred while saving the comment
    Rona commented  · 

    Customer needs their users to use virtual background setting in RC Meetings while WFH without the need of a physical green screen behind a user.

  16. The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar app

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Rona shared this idea  · 

  17. Limit RCV recordings to certain individuals.

    5 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Rona shared this idea  · 

  18. Customer is requesting that the Account Usage graphical view/download be available to them to get on their own.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rona shared this idea  · 

  19. Safari support on iPhone for RingCentral Video - When?

    7 votes
    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Rona shared this idea  · 

  20. Lockdown virtual backgrounds for users OR, more importantly, use the company's choice and lock THAT down

    1 vote
    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Rona shared this idea  · 
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