Settings and activity
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12 votes
Pearce
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6 votes
An error occurred while saving the comment Pearce
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270 votes
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
Pearce
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56 votesPearce
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4 votes
An error occurred while saving the comment Pearce
commented
This would greatly benefit customers using Eckoh secure platform to allow blind transfers to be used.
Pearce
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67 votesPearce
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2 votesPearce
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11 votesPearce
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2 votesPearce
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1 votePearce
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11 votesPearce
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15 votes
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8 votes
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3 votes
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20 votes
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14 votes
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32 votes
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5 votes
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30 votes
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4 votes
The report is currently exporting the raw values for Upstream and Downstream MOS of the legs. Values of 350 or above are considered "Good", 300 to 349 are considered "Moderate" and under 300 is considered "Poor". These are equivalent to scores of 3.5 to 5, 3.0 to 3.49 and 1.0 to 3.0 respectively that show in the analytics portal.