← RingCentral Ideas

Settings and activity

52 results found

  1. CallerID flexibility

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  2. Fax without voicemail

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  3. Fax without activated voicemail

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  4. Need to have a colour scheme for people with Colourblindness

    46 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  5. Improve "Security Notice from RingCentral" Emails

    43 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  6. Additional SCIM Field Mappings

    4 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  7. RC App Connected Contacts to include All Contacts folders

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  8. substitute Caller ID for bulk upload up to 60000

    45 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  9. Auto-Answer Calls

    26 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  10. Persist - Add support for Germany

    17 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  11. Forward calls from user extension to company main number

    15 votes
    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  12. Add the ability to forward calls to an internal number instead of an extension

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  13. Pause/Mute Recording Option for Internal Calls

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  14. call score

    6 votes
    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Pearce commented  · 

    The report is currently exporting the raw values for Upstream and Downstream MOS of the legs. Values of 350 or above are considered "Good", 300 to 349 are considered "Moderate" and under 300 is considered "Poor". These are equivalent to scores of 3.5 to 5, 3.0 to 3.49 and 1.0 to 3.0 respectively that show in the analytics portal.

    Pearce supported this idea  · 

  15. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Pearce supported this idea  · 

  16. Longest Idle Call Queue Fix

    46 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  17. Outbound call settings for transfer type calls

    4 votes
    2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Pearce commented  · 

    This would greatly benefit customers using Eckoh secure platform to allow blind transfers to be used.

    Pearce supported this idea  · 

  18. Allow multiple supervisors to monitor a call simultaneously

    43 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  19. Disable Call Monitoring from Speed Dial on Deskphone

    2 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 

  20. Disable require password for Personal Meetings in the Admin Portal

    11 votes
    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Pearce supported this idea  · 
← Previous 1 3