Settings and activity
46 results found
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225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
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4 votes
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14 votes
An error occurred while saving the comment Phil supported this idea ·
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9 votes
An error occurred while saving the comment Phil commented
Have a very large opportunity requesting this. https://rc.lightning.force.com/lightning/r/Opportunity/006Hr00001PZwmVIAT/view
Have tabs for Sales, Service, Parts, etc
Phil supported this idea ·
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18 votes
Phil supported this idea ·
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19 votes
Phil supported this idea ·
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4 votes
Phil shared this idea ·
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4 votes
Phil supported this idea ·
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12 votes
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8 votes
Phil supported this idea ·
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19 votes
An error occurred while saving the comment Phil commented
Have the capability to offer an option while in queue to dial 1 to go to voicemail or dial 2, or do nothing, to remain in queue.
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2 votesUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →
Phil shared this idea ·
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1 voteUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams · Admin →
Phil shared this idea ·
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5 votes
Phil shared this idea ·
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9 votes
Phil shared this idea ·
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2 votes
Phil shared this idea ·
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7 votesUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →
Phil shared this idea ·
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16 votes
Phil shared this idea ·
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29 votes
See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html
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56 votes
This will be crucial to closing this deal