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  1. 30 votes

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    Justin supported this idea  · 
  2. 1 vote

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    Justin shared this idea  · 
  3. 5 votes

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    Justin shared this idea  · 
  4. 9 votes

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    Justin shared this idea  · 
  5. 14 votes

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    An error occurred while saving the comment
    Justin commented  · 

    Thanks to whoever cleaned this wording up. Essentially it's this scenario:"Jim, how many folks still need to get up to speed with RCV still?""Greg (glances as analytics dashboard), it looks like we still have 17 stragglers. We'll get an e-mail out to them to have things set up and working by the end of the week.

    Justin shared this idea  · 
  6. 28 votes

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    Justin shared this idea  · 
  7. 44 votes

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  8. 32 votes

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  9. 13 votes

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  10. 8 votes

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  11. 14 votes

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  12. 154 votes

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    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
  13. 109 votes

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  14. 184 votes

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  15. 5 votes

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  16. 2 votes

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  17. 14 votes

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  18. 5 votes

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  19. 169 votes

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  20. 11 votes

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