Settings and activity
46 results found
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31 votes
Justin
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1 voteJustin
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14 votesJustin
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9 votesJustin
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14 votes
An error occurred while saving the comment Justin
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56 votes
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33 votes
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13 votes
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8 votes
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14 votes
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164 votesHello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
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153 votes
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189 votesAnyone presenting — not just the host — can include system audio so participants hear shared video and audio clearly. This is supported when presenting from the desktop app on both Windows and macOS, with macOS support our most recent addition. See Sharing your screen with audio.
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7 votes
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2 votes
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29 votes
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5 votes
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170 votesNow live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!
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RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful
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10 votes
Thanks to whoever cleaned this wording up. Essentially it's this scenario:"Jim, how many folks still need to get up to speed with RCV still?""Greg (glances as analytics dashboard), it looks like we still have 17 stragglers. We'll get an e-mail out to them to have things set up and working by the end of the week.