← RingCentral Ideas

Settings and activity

30 results found

  1. Call Queue ring simultaneously the overflow into another call queue simultaneously

    19 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vic shared this idea  · 

  2. Option to Disable Missed Call Popup on deskphone.

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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  3. Sync contacts from system and apply this to all Yealink devices on account.

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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  4. Add queues to presence keys

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  5. Configure phone buttons for items other than Presence

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Change the default soft keys on Polycom phone when provisioning the phone.

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  7. Share host Audio in RC Video in Desktop App

    187 votes
    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  8. Super Admin Can View any Message/FAX/Voicemail

    64 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Call Queue - Ability to turn off missed call tagging

    93 votes
    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    76 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Allow admins to change user profile information (including pictures)

    125 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Gain admin visibility of user created speed dials on hardphones

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Set Intercom Feature In Bulk.

    61 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Add Public Holidays into the Call Queue Schedule

    60 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  16. Copy Custom Answering Rules to other Sites

    30 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Option for organization to limit status options

    7 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Give a reminder when calls are in Park

    73 votes
    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Vic commented  · 

    Currently on Public Park the Ring Back option works great but if that extension is on the phone it send the caller to Voicemail of the extension. Private Park locations doesn't Ring back at all. For a ring back option can it go to a call queue as an option.

  19. Shared SMS were multiple users can receive and send SMS on specific number

    765 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  20. Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

    35 votes
    Planned  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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