Settings and activity

133 results found

1. Integrate both RingCX and RingEX in Salesforce

   7 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Nov 18, 2025

2. Enable live transcription for a specific extension/number during meetings, even if they are not the host or moderator.

   5 votes

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   New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Nov 3, 2025

3. for operator extension to use main number for sms and to keep it that way whenver sending sms

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Oct 21, 2025

4. Improve International VoIP Call Routing

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   New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Oct 13, 2025

5. Transcripts for Meetings >2 hours

   16 votes

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   New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Aug 21, 2025

6. Deleted Voicemail Logs

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Aug 21, 2025

7. ADD fax preview before sending the fax and cover page.

   35 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Aug 8, 2025

8. SMS should not show text send failure if there were recently sent SMS

   4 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Aug 7, 2025

9. SMS Text notification ATT

   21 votes

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   New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Johnsilou Castillano supported this idea  ·  Aug 7, 2025

10. Change Phone number location without changing the number

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Aug 5, 2025

11. Ability to change the city location of a phone number

    23 votes

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    5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Aug 5, 2025

12. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    20 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Aug 5, 2025

13. More 3rd party storage sites on Archiver beta

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Aug 4, 2025

14. Recover call recordings for past 90 days

    98 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Aug 4, 2025

15. Add Website/URL Field When Adding New Contacts

    4 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Jul 11, 2025

16. Add Co-recepient

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    1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  May 27, 2025

17. Ability to have AI Receptionist enabled on UK accounts

    4 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  May 12, 2025

18. Allow a custom rule to change call handling between internal and external calls

    21 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Feb 11, 2025

19. Disable internal calls for some users

    11 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Nov 26, 2024

20. Better default IVR voice

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou Castillano supported this idea  ·  Nov 25, 2024