← RingCentral Ideas

Settings and activity

117 results found

  1. Allow SMS Outbound Caller ID Change

    46 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  2. Allow all extensions to send SMS from main Company extension

    169 votes
    Under Review  ·  40 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  3. Send SMS to shortcodes

    15 votes
    2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  4. show call logs on call presence

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  5. Have app save my choice for input and output. If the headset is not recognized, them go to the default setting.

    5 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  6. SMS/Text to Email Feature

    12 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  7. Caller ID for every extension

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  8. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    121 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  9. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    573 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  10. Added ring on IVR menu greetings

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  11. Allow all users to use texting system with the company phone number

    22 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  12. Email correspondence within a case should be visible in the support site case information

    12 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  13. Allow Use of any Number as Caller ID by Any User from Any Site

    30 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  14. User Role Permission: Access to User List only

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  15. Option for custom answer(custom text field) in the webinar Poll

    6 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  16. for the app to pause recording from ACR

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  17. Call Logs Reports Account Identifier

    7 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  18. Sync Zoho Contacts into RingCentral App

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  19. Agent Analytics: Log Agent Queue Uptime

    8 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 

  20. Change Keyboard Shortcuts in RingCentral App

    18 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Johnsilou supported this idea  · 
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