Settings and activity

140 results found

1. Add IVR and Fax Option on Essential Plans

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 5, 2024

2. More than 4 People in a call

   11 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 4, 2024

3. SMS Usage Counter

   21 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 4, 2024

4. option to add hotdesk to call queue

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 3, 2024

5. MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 3, 2024

6. Option to Bulk Download Recording

   27 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 3, 2024

7. increase fax attachment limit

   37 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 2, 2024

8. Agent Activity Report

   25 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 2, 2024

9. Block spam SMS to main number

   57 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 1, 2024

10. Include the voicemail greeting to automatic call recording or the voicemail left

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jul 1, 2024

11. Increase Retention Period for Sent Faxes

    145 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jul 1, 2024

12. RingDown (Autodial) for Mitel 485

    5 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 28, 2024

13. The ability to turn on / turn off "Lateral extension dialing" within IVRs

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 28, 2024

14. More detailed and accurate performance reports

    11 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 27, 2024

15. Call Transfer

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 27, 2024

16. Give administrators the ability to report on text messaging (number sent/received, and even view the text)

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 25, 2024

17. Delete bulk messages/Conversation in Unified App

    153 votes

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    Future Consideration  ·  59 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 25, 2024

18. Separate Outbound Calling Announcement

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 25, 2024

19. Detailed report of abandoned calls in a call queue in analytics

    34 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 24, 2024

20. Add external contacts to desk phones using Desktop App HUD

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Jun 24, 2024