Settings and activity

32 results found

1. Group Text Messaging

   91 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Jan 9, 2025

2. RingCentral Archiver: Customer Must be able to sync or backup current and existing data even if Archiver was just setup

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Jan 2, 2025

3. allow call queue managers to view all user performance reports

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Dec 13, 2024

4. Allow multiple participants in conference call using Mitel phone

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Dec 13, 2024

5. Allow Infinite Call Looping in Call Queue

   23 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Dec 6, 2024

6. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

   167 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Oct 24, 2024

7. Option to Edit Call Handling and Forwarding on user template

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Jun 7, 2024

8. Enable syncing of contact/address book across all users

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   128 votes

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   28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Mariel supported this idea  ·  Jun 3, 2024
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   Mariel commented  ·  Jun 3, 2024  ·  Edit…  ·  Delete…

   I have a customer calling to ask about the same feature. Do we have any estimated date when this feature will implement?

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9. Remove missed call from queue members if answered

   219 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Mariel supported this idea  ·  May 22, 2024

10. Limit reached on RC phone app

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  May 18, 2024

11. Ability to click PICK UP key on the Desk phones, if the call is coming from Call Queue

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mariel shared this idea  ·  Dec 4, 2023

12. Acturis Integration

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Mariel shared this idea  ·  Dec 21, 2023