Settings and activity

154 results found

1. Dial 211 or 311 on the App or the Phone

   26 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 26, 2024

2. Option to Automatically place call queue members to available status

   8 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 25, 2024

3. Admin Portal: "Automatic" or "Manual" desktop app update push for new releases

   9 votes

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   1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 25, 2024

4. Ability to no place the call on hold when paging

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 18, 2024

5. Allow customization for ACR announcement per user extension

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 10, 2024

6. Request additional Call Recording Announcements

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 10, 2024

7. Add Presence Feature for Common Area Phones

   7 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 8, 2024

8. Allow comma symbol to be used as pauses for contact numbers when importing contacts via .csv file

   3 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 5, 2024

9. SMS usage of main RC number to be available for all users

   71 votes

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   Future Consideration  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 1, 2024

10. Separate Outbound Calling Announcement

    23 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Apr 1, 2024

11. SIP Deskphone for Elevator/Door System

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 27, 2024

12. Call forwarding - Differentiate external/internal calls for forwarding

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 20, 2024

13. Add a KPI on Analytics to have a Disconnect Initiator

    13 votes

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    Under Review  ·  4 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 12, 2024

14. whitelist inbound calls

    6 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024

15. Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

    23 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024

16. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Aliyah supported this idea  ·  Mar 7, 2024

17. Increase Retention Period for Sent Faxes

    121 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 6, 2024

18. Salesforce Integration - Log Call Recording from RC as a File

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Nov 18, 2022

19. Have the ability to restrict an extension from adding another extension in HUD in RC App.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Dec 6, 2022

20. Extend the number of characters/email address that can be added on the email field under notification settings.

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Dec 14, 2022