← RingCentral Ideas

Settings and activity

171 results found

  1. Substitute Caller ID for SMS

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  2. Allow SMS Outbound Caller ID Change

    46 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  3. SMS Text Message Content word filtering? want to turned it off.

    16 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  4. Allow Custom Rule templates to be applied at the Site/IVR side.

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  5. Disable internal calls for some users

    11 votes
    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bianca supported this idea  · 

  6. Assign 2 desk phones with 1 line

    23 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Bianca supported this idea  · 

  7. Separate Outbound Calling Announcement

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  8. Enable AI transcription on Desk phone

    124 votes
    Planned  ·  34 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  9. Add A Historical Logs for Phone Provisioning in the Admin Portal

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  10. Caller ID number change to another user's extension phone number

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  11. a way to see calls ignored by agents

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Bianca supported this idea  · 

  12. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bianca supported this idea  · 

  13. Synchronization of External Shared Contacts in RingCentral Mobile App

    8 votes
    0 comments  ·  Events & Video » Accessibility  ·  Admin →
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    Bianca supported this idea  · 

  14. Sync Desktop Contacts with Cell Phone App Contacts

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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    Bianca supported this idea  · 

  15. Route incoming to an extension based on the caller's area code.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  16. Show Caller number when specific extension will transfer the call to another extension

    29 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  17. Include the announcement when the call is being recorded on call recordings

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Bianca shared this idea  · 

  18. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  19. Performance report for more accurate total number of calls

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 

  20. IVR Invalid Key Press

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Bianca supported this idea  · 
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