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← RingCentral Ideas

Settings and activity

92 results found

  1. Increasing the return time of Call Park from 5 minutes to 10 minutes.

    26 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Elijah commented  · 

    The customer would like to increase the timeout duration up to 15 minutes

    Elijah supported this idea  · 

  2. Filter Call Logs with Multiple Extensions

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Elijah supported this idea  · 

  3. SMS Report LOG required.

    15 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Elijah supported this idea  · 

  4. Hide Cover Page Not in Use

    11 votes

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    3 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Elijah supported this idea  · 

  5. Notification for failed forward call

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Elijah shared this idea  · 

  6. Adding a more detailed Result Description for the downloaded Detailed Call Logs

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Elijah shared this idea  · 

  7. Allow multiple users to respond to the main number texts

    155 votes

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    Planned  ·  21 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. Template for Intercom and Presence setting

    38 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. User group access call log of the same user group

    73 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Elijah supported this idea  · 

  11. Audit Trail Enhancements

    275 votes

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    72 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

  12. Upcoming meeting only show 4 days in advance

    9 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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