Settings and activity

90 results found

1. Last Agent Routing with Outbound Dialer

   33 votes

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   New  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Nov 19, 2025

2. Fix Availability Status for Users with messaging disabled

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Aug 6, 2024

3. Forward a voicemail to another extension

   38 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Jul 31, 2024

4. Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

   35 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Jul 5, 2024

5. Allow option to record inbound calls but not internal calls (extension to extension)

   74 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Jun 4, 2024

6. Holiday/Night Button

   91 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Apr 29, 2024

7. Dial code/button to toggle Call Queues

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Apr 29, 2024

8. Emergency Company Wide Switch to Night Mode

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Apr 29, 2024

9. Multi-Site Directory

   12 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Apr 25, 2024

10. Service Titan CRM Integration

    17 votes

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    1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

    ServiceTitan is now available as a CRM integration in RingSense.

    Mike supported this idea  ·  Apr 15, 2024

11. Add OneDrive storage as a option for Archiver

    30 votes

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    Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Mar 21, 2024

12. Conference Call: Drop/Remove individuals during call

    109 votes

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    9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.
    Mike supported this idea  ·  Mar 18, 2024

13. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    318 votes

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    Planned  ·  100 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Mar 14, 2024

14. Call queue groups should also be visible on the HUD

    80 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Mar 12, 2024

15. Reply with voice message isn't available on iPhones

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Mar 11, 2024

16. Hold Recording Should Resume Rather Then Restart

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Mar 11, 2024

17. Ability to filter the 'Related To/Associated to' record results based on Opportunity Stage.

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Mike shared this idea  ·  Jun 5, 2023

18. Additional routing options with # or *, such as dial by name directory

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mike shared this idea  ·  Aug 30, 2022

19. Extend Co-Recipents RCApp functionality to fax

    34 votes

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    2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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20. Allow dialing 811 numbers in the US and Canada

    36 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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