Settings and activity

97 results found

1. Block the ability to transfer calls from one site to another site

   26 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cassandra Champney supported this idea  ·  Jan 6, 2025

2. Ability to disable pop up on the incoming call using RingCentral app

   104 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cassandra Champney supported this idea  ·  Oct 11, 2024

3. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Cassandra Champney supported this idea  ·  Aug 7, 2024

4. Allow Administrator to disable "Auto-answer call" feature

   122 votes

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   14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is available! Learn more here.

   Cassandra Champney supported this idea  ·  Jun 11, 2024

5. Live reports license availability statement

   4 votes

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Cassandra Champney supported this idea  ·  May 21, 2024

6. 911 Alert Routing

   83 votes

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   6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminSeongho Hong (Group Product Manager, RingCentral) responded

   I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

   Cassandra Champney supported this idea  ·  Apr 11, 2024

7. Ability to Delete Video Call Notifications on the RingCentral App

   1 vote

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cassandra Champney shared this idea  ·  Nov 6, 2020

8. Ability to Edit Webinar Verbiage

   1 vote

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Cassandra Champney shared this idea  ·  Dec 23, 2020

9. Multiple Screen Share

   12 votes

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   2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   This isn't available today, and it isn't on our current roadmap. We'll update here if that changes.

   
   

   Cassandra Champney shared this idea  ·  Sep 16, 2021

10. Ability to Set Ring Time for Desk Phones using a Template

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Cassandra Champney shared this idea  ·  Jan 27, 2022

11. The Ability to Use the Prompts Library on Extensions (not just IVRs)

    12 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Cassandra Champney shared this idea  ·  Oct 16, 2020

12. Audit Trail Enhancements

    293 votes

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    76 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

13. Messaging data export in a more legible format

    32 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. We would like to partition the corporate directory by site

    112 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Forwarding Main Company Number Calls Directly To An External Number

    46 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    57 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Reset and Assign

    11 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Dial-in option for Webinar Attendees

    18 votes

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    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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19. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    32 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Transfer call queue voicemails to external number during business hours

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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