Settings and activity
46 results found
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11 votes
Datacomm
supported this idea
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5 votes
An error occurred while saving the comment Datacomm
supported this idea
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16 votes
An error occurred while saving the comment Datacomm
commented
Present Call Flows based on status is a must to have with several more Call State drop down options. Example: Drop down state "On Break" should also allow the option to preconfigure what happens for inbound calls when set to "On Break" Play a different VoiceMail like "I'm in the office but currently on a short break, etc..."
Out Office status setting could play a Voicemail Greeting prerecorded to say, "I'm currently OOO, etc..)
Datacomm
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29 votesDatacomm
supported this idea
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41 votesDatacomm
supported this idea
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52 votesDatacomm
supported this idea
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157 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.
While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.
Thank you!
Datacomm
supported this idea
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66 votes
An error occurred while saving the comment Datacomm
commented
Add the ability to disable Ext to Ext automatic recording so only external calls are recorded. All or nothing does not work for all customers.
Datacomm
supported this idea
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18 votes
An error occurred while saving the comment Datacomm
commented
Add the ability to disable Ext to Ext automatic recording so only external calls are recorded. All or nothing does not work for all customers.
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199 votes
An error occurred while saving the comment Datacomm
commented
Another very simple Mitel feature missing with RingCentral. It sure would be nice to have real Call Handle option when changing Share Status. Out of Office, In a Meeting, Vacationing, etc. Each status setting should have custom call routing options based on the status. ie: Out of Office - Forward all calls to voicemail which is a different recorded greeting than In a Meeting status call routing.
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41 votes
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3 votes
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22 votes
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5 votesUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →
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155 votes
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102 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.
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9 votes
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12 votes
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13 votes
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41 votes
100% agree!!! While on a call or in a meeting using RingEX the options to also toggle off Mobile APP from accepting new inbound calls is a MUST HAVE Feature.