Settings and activity

36 results found

1. allow administrators to edit all live report, public and private

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   3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Sep 4, 2024

2. Add Week-to-date as a date range filter for calls

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Aug 5, 2024

3. Send Read Receipts

   6 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Jul 29, 2024

4. ability to block outbound calls to some numbers

   18 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  May 10, 2024

5. Allow Blocking Outbound Calls by Number

   112 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  May 10, 2024

6. Block Outbound calls for specific departments/site

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  May 10, 2024

7. RingEx Call recordings

   5 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Morgan shared this idea  ·  Apr 23, 2024

8. Ccustom call rules Action to block call recording for 2-party consent states based on Area codes.

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan shared this idea  ·  Mar 6, 2024

9. Enable/Disable OnDemand Call Recording by user (not system wide)

   66 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Mar 6, 2024

10. Enable "pause/mute" automatic call recording for call queue

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

11. Call Recording Capacity Report

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

12. Option to disable call recording announcement per call queue

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

13. Outbound call recording anouncement

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

14. Call Recording Notification via Email

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

15. ability to disable call recording

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

16. Enable call recording email notification

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

17. Call recording notification saved

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

18. Add options for enabling call recording announcement

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

19. call recording

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024

20. Customer consent for recording calls

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Morgan supported this idea  ·  Mar 6, 2024