Settings and activity

26 results found

1. AI receptionist delay receiving calls from IVR and extensions

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  Oct 15, 2026

2. CallerID Name in UK

   32 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  Oct 13, 2026

3. Lock Ringtone Volume for Polycom

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Rooms & Devices  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  Sep 25, 2026

4. Option to change the site to an assigned multi-user device

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   19 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  Sep 4, 2026

5. BT Feature Request: Custom Configuration for BT provided phones

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  Jul 23, 2026

6. Ability to Ring Multiple Third-Party mobiles in Call Queue

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  Jul 3, 2026

7. Ability to increase fax transmission speed when sending large documents

   8 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  Jun 24, 2026

8. Ability to change voice mail email notifications

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  Jun 15, 2026

9. Set Up Company Outbound Caller Name (CNAM) for UK accounts

   34 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Julie Maglente supported this idea  ·  May 22, 2026

10. retrieving deleted voicemails from personal inbox and a call queue groups inbox in the RC Desktop app

    6 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Apr 8, 2026

11. BT Epos Integration

    22 votes

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    4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Apr 7, 2026

12. ADD fax preview before sending the fax and cover page.

    41 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Apr 2, 2026

13. Make Analytics Call Length Records Match Call Logs Call Records.

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Apr 1, 2026

14. dial-pad tone

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Mar 18, 2026

15. AUTOMATIC DOWNLOAD OF CALL RECORDING

    10 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Mar 10, 2026

16. Stop playing Automatic Recording Prompt when call is transferred from recorded line

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Feb 24, 2026

17. Enable SMS for UK numbers

    127 votes

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    37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminMarijn (Product Management Director, RingCentral) responded

    UK Mobile numbers are now available for use with SMS services.

    Julie Maglente supported this idea  ·  Jan 26, 2026

18. Outbound Caller ID Name on Call Queue

    24 votes

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    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Jan 14, 2026

19. Option to modify the Caller ID number used for Inbound ACD Queue Callback Answered in RingCX

    12 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Jan 9, 2026

20. Incoming Caller ID should show the name and number on all plans.

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Julie Maglente supported this idea  ·  Dec 24, 2025