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← RingCentral Ideas

Settings and activity

96 results found

  1. Ability to customize the dial pad size

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  2. Ability to Hide Main Company Number

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Joseph Gorospe commented  · 

    The customer wishes to have the company's main number blanked out as they do not publish it anywhere and are not using it. The customer is annoyed that the main site setting is only redundant and annoying that it exists.

    Joseph Gorospe supported this idea  · 

  3. Recover all Details for Deleted User

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  4. Paging Group Device to Receive Page increase to 65 Devices

    43 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  5. Fax Notification Via Encrypted Email

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  6. Audit Trail Enhancements

    275 votes

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    72 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Joseph Gorospe supported this idea  · 

  7. Use Company Fax as Caller ID even assigned to user extension directly

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  8. A separate storage for Voicemail messages and fax message

    7 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  9. Unknown Caller Identification

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  10. Stop others from spoofing our number

    62 votes

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    Planned  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  11. Extending Call Log Retention Past 1 Year

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  12. Custom Report

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe commented  · 

    The customer wants to set up a scheduled report that at the very minimum will provide the IP addresses of all connected VoIP phones (if they could swing it, they also like to include the serial number, signed in user, and user's assigned phone number).

    Joseph Gorospe supported this idea  · 

  13. Restrict Email Updates to Authorized Domains in User Profile

    13 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  14. Reports for overflowed calls

    4 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  15. Use other international number as caller ID

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  16. Analytics report for IVR key presses

    75 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  17. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    122 votes

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    Planned  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  18. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  19. maximum caller wait time in queue

    5 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  20. CallerID Name in UK

    27 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph Gorospe supported this idea  · 
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