← RingCentral Ideas

Settings and activity

50 results found

  1. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    20 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. Remove Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Allow a Call Queue to disable voicemail

    45 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Forward SMS to External Phone Number

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  5. Add options to view all available licenses that shows the phone numbers via Service Web.

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Account-Wide Holiday Settings and/or Holiday Templates

    235 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  7. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. Decline a incoming call with a text message

    40 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  9. Call Queue voicemails available in RC APP and GUI interface

    63 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  10. to be able to attach attachment thru google drive in the fax services

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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