← RingCentral Ideas

Settings and activity

22 results found

  1. Add ability for admins to turn off automatic call recording notification emails

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Troy shared this idea  · 

  2. Feature to rename participants in RCV

    125 votes
    Planned  ·  21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  3. Reputation Management support for phone numbers being flagged as Spam.

    24 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  4. Ability for agent to stay on the line after transferring to an external number.

    39 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Ability to exclude internal calls from automatic call recording

    37 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Allow Admin to remove default Virtual Backgrounds in Meetings.

    11 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  7. Mark text messages, voicemails, missed call notifications as unread when already read

    59 votes
    Implemented  ·  20 comments  ·  Phone & Messaging  ·  Admin →
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  8. Additional features For Zendesk Integration

    32 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  9. Customer is requesting that the Account Usage graphical view/download be available to them to get on their own.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Total DND time report

    76 votes
    Future Consideration  ·  10 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  11. Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations

    31 votes
    Planned  ·  4 comments  ·  Events & Video » Webinar  ·  Admin →
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  12. Salesforce Adapter does not allow the removal of Mask

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  13. Salesforce Adapter needs integrated softphone option

    2 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  14. Salesforce Adapter shows inactive agents in search

    2 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  15. Salesforce Adapter needs seach to be case insensitive

    2 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  16. Audio Only Conference Bridge Creation from UC App

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  17. Video Preview

    31 votes
    Future Consideration  ·  2 comments  ·  Events & Video » Other  ·  Admin →
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  18. Admin View to see Addons/Integrations

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Automatic Recording on RCV

    45 votes
    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  20. Automated Daylight saving switch for Main IVR Custom Rules over multiple regions

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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