← RingCentral Ideas

Settings and activity

17 results found

  1. Deskphone buttons indicating the Contact Center Max agent status

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Rolly shared this idea  · 

  2. Rule/Time to set up when RingCX Alerts Notification Email will be sent.

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Rolly supported this idea  · 

  3. Need a way to automatically suffix out messages with "STOP to quit"

    3 votes
    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Rolly shared this idea  · 

  4. Moving the RingEX call recordings and logs into Amazon S3 storage

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rolly shared this idea  · 

  5. SMS Text Templates

    15 votes
    New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Rolly supported this idea  · 

  6. Outbound Caller ID Template Phone Numbers

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rolly supported this idea  · 

  7. Remove missed call from queue members if answered

    215 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Rolly commented  · 

    Can you provide an example of a scenario that would trigger showing a "missed call"?

  8. Add "TODAY" as an option for Historical reports of Engage Voice

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Rolly shared this idea  · 

  9. Customer is placed on hold (from any extension) and is able to dial 1 to be directed to the message only extension

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Rolly shared this idea  · 

  10. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Rolly supported this idea  · 

  11. To ring the yealink phones of the Pick up members of a call queue instead of flashing light when there is a call waiting

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Rolly shared this idea  · 

  12. Ability to disable pop up on the incoming call using RingCentral app

    61 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rolly supported this idea  · 

  13. Bulk delete voicemails on RingCentral app for Desktop using the role permission "User Call Log - Delete Records"

    1 vote
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rolly shared this idea  · 

  14. Customized invitation meeting [Meeting ID] should generate a meeting ID with no spaces

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Rolly shared this idea  · 

  15. Variable pane in trace mode should go to its original position when pressing ALT tab on Studio app using Windows computer

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Rolly shared this idea  · 

  16. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    20 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  17. Send Fax through FastFax integration

    10 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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