Settings and activity

22 results found

1. Global Contact Sharing of your personal contacts to people in your company

   11 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shelley supported this idea  ·  Oct 22, 2024

2. Call Wrap Up time set to 2 and 4 minutes

   19 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shelley supported this idea  ·  Aug 29, 2024

3. User Status Visibility when Messaging is Turned Off in the RC App

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Shelley supported this idea  ·  Aug 14, 2024

4. RingSense: Payment/Plan Option to extend 1yr Call Retention

   31 votes

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   Under Review  ·  2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Shelley supported this idea  ·  Jul 16, 2024

5. dashboards data refresh time

   44 votes

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   Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Shelley supported this idea  ·  Jul 9, 2024

6. List of Wifi Supported Phones

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Shelley shared this idea  ·  Apr 25, 2022

7. Allow Blocking Outbound Calls by Number

   114 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Exclude Guests from MS Teams Company Contact Sync

   9 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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9. Create process for bulk user call park add

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Assign call queue membership, park locations, pickup groups, paging groups, etc. using User Settings Templates

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. - cx wants an option in the app to only show RingCentral only contacts in MS teams integration

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Differentiating Ring Tone for Incoming Calls

    81 votes

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    Planned  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Allow separation of direct voicemail notification and shared voicemail notification.

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Set Intercom Feature In Bulk.

    54 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Voicemail-to-text to capture multiple languages concurrently

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Enable a true DND presence sync

    161 votes

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    15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Coming June 2024!

17. Show DND status on Desk phone for colleagues to know.

    50 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. DND - Presence Key Notification

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. Adjust how missed calls are categorized for group calls

    471 votes

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    59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

20. Consistently list Emergency Response Locations in User Download

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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