Settings and activity

24 results found

1. attach files in a chat while in a video meeting

   27 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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2. Add Fingers Crossed Emoji

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Do not Display the 'agent has left the chat' Message on Chat Transfers

   10 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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4. Need APIs to expose license usage details for BI reporting

   34 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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5. Single Pane of Glass for multiple Call Queue Logs

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Archiver disconnect notifications when it's no longer working properly

   11 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Ability for agent to stay on the line after transferring to an external number.

   39 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Reinstate Copy / Duplicate team

   48 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Enhance the "Join from your browser" feature

   33 votes

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   Under Review  ·  7 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Feb 22, 2022  ·  Edit…  ·  Delete…

   Enhance the "Join from your browser" featureCurrently, RC Video has an existing feature to provide an option to participants to join from their browser but would still have to cancel the initial prompt to open or download the RC Meetings app.The customer is requesting to add an option that would disable the prompt to open or download the RC MVP app and would automatically connect the participant to the meeting through their browser.

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10. Create a SPAM WARNING when spoofed PSTN inbound calls match a number within the RC Tenant

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Reduction of RC App-Cloud interface complexity

    96 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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12. Allow Admin to Change Website/Location & other information in Glip Profile of End User

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. translate closed captions

    21 votes

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    Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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14. RCV Scheduler Invite on Existing Email Thread

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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15. Service Web: Port-In Date for Numbers Visible

    27 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. IVR Path reporting on standard Analytics

    18 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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17. Option to change Profile Picture to Default

    92 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. More control over apps for team chats

    10 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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19. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    250 votes

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    Planned  ·  87 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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20. User group access call log of the same user group

    67 votes

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    Future Consideration  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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