Settings and activity

69 results found

1. RingSense: More insight for Manager - Coaching progress per employee & Alert when issues come back

   5 votes

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   Needs More Information  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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2. RingCentral for Salesforce: Ringtone settings

   11 votes

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   Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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3. RingCentral for Dynamics365: AI transcription and call summary

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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4. RingCentral for Dynamics: Transfer live call to RingCentral co-worker

   2 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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5. Display the name of the called party when adding coworkers to your call flow or when forwarding all calls

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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6. Extend "Disable Auto Answering" enhancement to Call Queue numbers

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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7. RCV and RingCX Integration - Escalation/Queuing of video calls

   8 votes

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   Implemented  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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8. Reduction of RC App-Cloud interface complexity

   97 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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9. RingCentral for Hubspot (Chrome extension): Transfer live call to RingCentral Co-worker (warm, blind, to VM)

   4 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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10. RingCentral for Hubspot (Chrome extension): Match call to existing Hubspot record when NOT in e.164 format

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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11. Hubspot Extension - Edit Ringtone & Ringtone Volume

    18 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

    This feature has not been released. Users can feel free to adjust their volume and ringtone options in the integration!

    
    

12. Allow multiple supervisors to monitor a call simultaneously

    37 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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13. Ability to invite participants to active RCV session via SMS

    9 votes

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    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. Teams 2.0 dialler option for CRM integrations

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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15. Text to Speech for voice mail greeting

    22 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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16. Disposition Shared VM inbox and notify when others have listen to VM

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Add an unread Inbox notification counter to the MS Teams Embedded Dialer main icon in Teams

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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18. Separate Directories in Multi-Site Environment

    55 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Enable/Disable OnDemand Call Recording by user (not system wide)

    67 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Zero Destination for Physical Phones without Custom Config

    10 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Delete…  ·  Admin →
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