Settings and activity

236 results found

1. Social Media Comment Threads - Lock Ability

   31 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Aug 15, 2025

2. Pre-Recorded Message Feature for User Extensions

   5 votes

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   0 comments  ·  Events & Video » RingCentral Events  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

3. Ability to change the Conference dial in number to Tollfree number/ local number

   12 votes

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   1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

4. SMS Text notification ATT

   23 votes

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   New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

5. More than one user needs to be able to text from the main company number

   2 votes

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

6. Shared SMS were multiple users can receive and send SMS on specific number

   1,354 votes

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   315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

   Marie supported this idea  ·  Jul 30, 2025

7. Grant Remote Control Access to Shared Screen via website not app

   21 votes

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   New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

8. Modify the text in the subscription email

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 30, 2025

9. Sync Real-Time Dashboard Edits After Sharing

   28 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jul 25, 2025

10. Add reporting for use of specific extensions (like message only extensions)

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 23, 2025

11. Performance Reports for Message-Only Extensions

    14 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 23, 2025

12. change button shape and placement

    24 votes

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    Planned  ·  3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 23, 2025

13. Poly Lens Integration with RingCentral

    26 votes

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    New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 16, 2025

14. Inbound Queued Callback option in Queue Events, it's only in DTMF sub-Queue Events options which is limiting

    17 votes

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    New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 16, 2025

15. "Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

    31 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Thank you everyone for reporting this-- our Product team is reviewing resolutions now.

    Marie supported this idea  ·  Jul 16, 2025

16. Wrap Time / After Contact Work

    129 votes

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    Future Consideration  ·  12 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 15, 2025

17. Please make new features OFF by deafult "AI Assistant" with pop-up to try new feature

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    21 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 15, 2025

18. RC APP Status when on Webinar

    12 votes

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    1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 8, 2025

19. Transferring calls to RingEX Extensions via corporate directory

    56 votes

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    Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 7, 2025

20. SMS forwarding settings

    54 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 7, 2025