Settings and activity

245 results found

1. RingCX Feature Request: Native Integration for RingEX Call Queue Transfers

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 4, 2025

2. Adjust the Prompt repeat times of IVR menu

   31 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 3, 2025

3. Add filter for Holiday 'Queue is Open' System Alerts

   86 votes

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   New  ·  8 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 3, 2025

4. User Status Details

   33 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 3, 2025

5. Report DID's SMS campaign & SMS Status

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   New  ·  2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Aug 28, 2025

6. Within Reporting use the Standard Time format of hh:mm:ss

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   5 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Aug 28, 2025

7. Allowing agents to solve digital interactions from folder view with a manual pull.

   16 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Aug 22, 2025

8. Background Noise/Audio Issue Alert Sent to Super Admins

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Aug 21, 2025

9. Reports for adoption and usage.

   12 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Aug 18, 2025

10. Social Media Comment Threads - Lock Ability

    33 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Aug 15, 2025

11. Pre-Recorded Message Feature for User Extensions

    5 votes

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    0 comments  ·  Events & Video » RingCentral Events  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 30, 2025

12. Ability to change the Conference dial in number to Tollfree number/ local number

    14 votes

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    1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 30, 2025

13. SMS Text notification ATT

    24 votes

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    New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 30, 2025

14. More than one user needs to be able to text from the main company number

    2 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 30, 2025

15. Shared SMS were multiple users can receive and send SMS on specific number

    1,357 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Marie supported this idea  ·  Jul 30, 2025

16. Grant Remote Control Access to Shared Screen via website not app

    21 votes

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    New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 30, 2025

17. Modify the text in the subscription email

    16 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 30, 2025

18. Sync Real-Time Dashboard Edits After Sharing

    31 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 25, 2025

19. Add reporting for use of specific extensions (like message only extensions)

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 23, 2025

20. Performance Reports for Message-Only Extensions

    16 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 23, 2025