Settings and activity

245 results found

1. Allow dialing 811 numbers in the US and Canada

   36 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Mar 4, 2025

2. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   188 votes

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   Planned  ·  38 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Mar 3, 2025

3. RingCX Queue/Global Phonebook used for Manual Outbound Calls

   85 votes

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   Future Consideration  ·  9 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Mar 3, 2025

4. Option to remove main company number for outbound caller ID settings

   45 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Feb 28, 2025

5. 911 Alert Routing

   82 votes

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   5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

   I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

   Marie supported this idea  ·  Feb 20, 2025

6. Customize Time in Performance Reports

   35 votes

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   3 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Feb 20, 2025

7. Admins need to control RingCentral app settings

   26 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Feb 19, 2025

8. Call Pickup Group Forwarded Call Limitation

   3 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Feb 12, 2025

9. Have a report which shows all uses who have a divert on their phone

   33 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Feb 3, 2025

10. share dashboard

    16 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 23, 2025

11. Turn Off Extension Dialing Options

    65 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 13, 2025

12. Permanently minimize the AI Notes and Transcript box

    86 votes

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    20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

    Marie supported this idea  ·  Jan 10, 2025

13. Allow for custom Dial by Name greeting.

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 7, 2025

14. Block the ability to transfer calls from one site to another site

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 6, 2025

15. Automatically enable 911 location services for any new user or device.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 6, 2024

16. Admins to see users that downloads their call logs

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 6, 2024

17. Missed Call on IVR after hours Call logs

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 6, 2024

18. Incoming caller id name instead of special number

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 6, 2024

19. Add 933 dialing support to allow for testing of our 911 Notifications

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Oct 22, 2024

20. Forwarding Main Company Number Calls Directly To An External Number

    42 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jul 3, 2024