Settings and activity

19 results found

1. User Level Robocall Block Feature

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rick commented  ·  Aug 13, 2024  ·  Edit…  ·  Delete…

   This feature should be set at the user level not system level.

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   Rick supported this idea  ·  Aug 13, 2024

2. Add robocall blocking to user templates

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Rick supported this idea  ·  Jul 25, 2024

3. Have Robocalls options set on individual extension

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Rick supported this idea  ·  Jul 25, 2024

4. Super Admin Reassignment

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rick supported this idea  ·  Jul 24, 2024

5. Sync Teams Status with RC Status

   29 votes

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   Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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6. Changing the Main Super Admin to another existing extension

   32 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Hyperlink to confirm a VM has been read

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Rick supported this idea  ·  Mar 8, 2024

8. Ability to BLOCK faxes and texts FROM the app and from the item similar to how we block certain calls

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Ability to have more than 25 devices in a paging only group

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Include a way to analyze Common Area phone activity

    7 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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11. Longer Voicemail Length

    23 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Rick supported this idea  ·  Mar 8, 2024

12. voice directory

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Rick supported this idea  ·  Mar 8, 2024

13. Account-Wide Holiday Settings and/or Holiday Templates

    216 votes

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    19 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!

14. Holiday/Night Button

    78 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Multiple Voicemail Greetings

    173 votes

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    Future Consideration  ·  43 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Rick supported this idea  ·  Mar 8, 2024

16. Unable to Conference with Two External Calls

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Rick supported this idea  ·  Mar 8, 2024

17. Add Public Holidays into the Call Queue Schedule

    53 votes

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    3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This will be implemented in November 2024 as Call Queue Custom Rule Templates!

18. Use the app in conjunction with a physical phone

    155 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This feature is currently in open beta and available for all!

    Rick supported this idea  ·  Mar 8, 2024

19. Multiple RingCentral Profiles, Simultaneously Logged In

    375 votes

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    19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you! Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?What is a must have piece of that vs. nice to have ?

    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating… more