Settings and activity
18 results found
-
3 votes
An error occurred while saving the comment 
Phil
supported this idea
·
-
27 votesPhil
supported this idea
·
-
10 votes
An error occurred while saving the comment Phil
commented
+1 for this. Trying to get users to change this setting on their physical phones at remote sites is difficult. We should be able to change this from the admin portal much like we can change user's presence settings on Polycom phones.
Phil
supported this idea
·
-
3 votesPhil
supported this idea
·
-
57 votesPhil
supported this idea
·
-
152 votesPhil
supported this idea
·
-
32 votesPhil
supported this idea
·
-
118 votesPhil
supported this idea
·
-
4 votesPhil
shared this idea
·
-
4 votes
-
251 votes
Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US
-
575 votesThis is now live! Check it out in app under Notifications and Audio
-
143 votesPhil
supported this idea
·
-
80 votes
-
72 votes
-
88 votesThis is now available as an additional drop down in the User Settings.Phil
supported this idea
·
-
100 votes
-
143 votes
There needs to be a feature like this for call queues, for use cases in which users or managers request info on a call queue, or for initial setup approval of a call queue. Some kind of visual or even a report that shows the members in the queue, the number or extensions assigned, hours, call handling, wait settings etc. I often get requests like this to summarize how a call queue operates, and there is no way to easily get this information. To do this now, it requires you to access the queue in the admin portal and click through numerous pages and tabs, with no export functionality available at all.