Settings and activity

15 results found

1. Ability to Delete Calls and Messages in Bulk (rather than one by one)

   3 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Phil supported this idea  ·  Mar 29, 2024

2. Caller ID Information Pass Through with call Transfer, Internal and External

   51 votes

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   Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Phil supported this idea  ·  Mar 29, 2024

3. Download SMS content

   59 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Phil supported this idea  ·  Mar 29, 2024

4. Possibility to filter by more criterias when adding members to a qall queue

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Phil supported this idea  ·  Mar 29, 2024

5. Differentiating Ring Tone for Incoming Calls

   81 votes

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   Planned  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Phil supported this idea  ·  Mar 29, 2024

6. Allow new prompt to be uploaded from within an IVR menu

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   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Phil shared this idea  ·  Mar 29, 2024

7. Ability to copy images from ringcentral to other apps

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Account-Wide Holiday Settings and/or Holiday Templates

   216 votes

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   19 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!

9. Mute incoming call notifications while currently on a call

   564 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

10. Allow admins to change user profile information (including pictures)

    111 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Phil supported this idea  ·  Mar 29, 2024

11. Call queue groups should also be visible on the HUD

    69 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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12. Company Phonebook for all users from one single upload

    61 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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13. An overview, within the User Settings, of all group memberships.

    88 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now available as an additional drop down in the User Settings.
    Phil supported this idea  ·  Mar 29, 2024

14. Looking to arrange HUD by Dept/group

    92 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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15. HUD pop out window on RingCentral app

    143 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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