Settings and activity

20 results found

1. Robust Wallboard Functionality

   8 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   EIT supported this idea  ·  May 29, 2026

2. Dynamic outbound caller ID

   16 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   EIT supported this idea  ·  May 14, 2026

3. Allow admins to change user profile information (including pictures)

   150 votes

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   Under Review  ·  31 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EIT supported this idea  ·  Dec 29, 2025

4. Disable the Accidental Key Press

   13 votes

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   New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   EIT supported this idea  ·  Oct 9, 2025

5. Have the availability to disable the "Accept Queue Calls" feature in settings

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   24 votes

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   5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   EIT supported this idea  ·  Oct 18, 2024

6. Disable accept queue call slide bar on some agents

   30 votes

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   5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, this user setting is available by default, but admins can remove it in the Admin Portal by creating a custom role. Thank you!

   EIT supported this idea  ·  Oct 17, 2024

7. Performance Reports - additional filter for office hours

   30 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EIT supported this idea  ·  Aug 16, 2024

8. Filter non-business hours out of RingCentral Analytics Portal reports

   11 votes

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   Implemented  ·  10 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   EIT supported this idea  ·  Aug 16, 2024

9. Call log should have more details of what options user pressed

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   EIT shared this idea  ·  Aug 5, 2024

10. Disable callers from being able to directly dial an extension

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Turn Off Extension Dialing Options

    68 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EIT supported this idea  ·  Aug 4, 2024

12. Super Admin full access to VM and SMS on the Admin Portal

    71 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    EIT supported this idea  ·  Jun 28, 2024

13. Super Admin Can View any Message/FAX/Voicemail

    73 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EIT supported this idea  ·  Jun 28, 2024

14. Non-Super Admin users can elevate themselves to a Super Admin.

    95 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EIT supported this idea  ·  Jun 28, 2024

15. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    84 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EIT supported this idea  ·  Jun 28, 2024

16. Allow super admins to change a user's pin without changing their password

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Check out instructions here!

    EIT supported this idea  ·  Jun 28, 2024

17. Ring Central Desk Phone Auto Updates - DO NOT Reset ADMIN password every update- Yealink T57w

    25 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    EIT supported this idea  ·  Jun 28, 2024

18. Ability to customize password for Poly phones without reverting it to the default.

    13 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    EIT supported this idea  ·  Jun 28, 2024

19. Auto-text for unanswered phone calls

    18 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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20. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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