Settings and activity

24 results found

1. Customize data retention

   56 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Linda supported this idea  ·  Sep 17, 2025

2. Automatic Update of External Shared Contact

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Linda supported this idea  ·  Sep 8, 2025

3. Ability to **respond** to short code SMS messages.

   156 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Linda supported this idea  ·  Aug 25, 2025

4. Call waiting options

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Linda supported this idea  ·  Aug 15, 2025

5. Call Forwarding based on Status (available, busy, do not disturb, etc)

   19 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Linda supported this idea  ·  Aug 15, 2025

6. Improve AI Transcription

   25 votes

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   New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Linda shared this idea  ·  Mar 20, 2025

7. Advance IVR System

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Linda supported this idea  ·  Dec 5, 2024

8. Call log for transferred calls

   7 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Linda supported this idea  ·  Nov 26, 2024

9. Analytics Report counting number of transferred calls to an external number

   8 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Linda supported this idea  ·  Nov 26, 2024

10. Option to disable outbound calls

    28 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Linda supported this idea  ·  Nov 6, 2024

11. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    64 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Linda supported this idea  ·  Oct 24, 2024

12. RingCentral for Outlook on MAC Devices

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Linda supported this idea  ·  Sep 27, 2024

13. RingCentral Outlook plugin for Mac

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Linda supported this idea  ·  Sep 27, 2024

14. Display dialed number as incoming caller ID when forwarding calls to an external number

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Linda shared this idea  ·  Sep 24, 2024

15. Analytics regarding Text Messaging/SMS

    245 votes

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    Future Consideration  ·  31 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Linda supported this idea  ·  Jun 12, 2024

16. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    166 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Linda supported this idea  ·  Jun 11, 2024

17. Admin Control for All Users for Pop-out Dial Pad

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Linda supported this idea  ·  Jun 11, 2024

18. Option to opt out of Unified Inbox

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Cisco 8861 should appear 2 lines under the name of the user instead of repeatedly.

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Remove missed call from queue members if answered

    218 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.