← RingCentral Ideas

Settings and activity

168 results found

  1. Show phone numbers list for loop calls for call queue and user extension in Call logs or Analytics.

    4 votes
    1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Harvie supported this idea  · 

  2. Performance report for more accurate total number of calls

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Harvie supported this idea  · 

  3. Inbound Calls Performance Reporting - Allow different view of data

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Harvie supported this idea  · 

  4. Performance Reports- Calls Tab- Filtered for Missed and Answered Call

    6 votes
    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Harvie supported this idea  · 

  5. Option to disable Operator extension

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Harvie supported this idea  · 

  6. Zero Dialing- Do nothing

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Harvie supported this idea  · 

  7. Allow More Than 10,000 Contacts

    52 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Harvie supported this idea  · 

  8. RingCentral desktop app Volume control stay on full volume

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Harvie supported this idea  · 

  9. RingCentral app EXE installers. Option to disable update/prompt to update

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Harvie supported this idea  · 

  10. Call Trap

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Harvie supported this idea  · 

  11. Retrieve Call Recording

    14 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Harvie supported this idea  · 

  12. KPI - Average wait time Abandoned calls and Average wait time Answered calls

    11 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Harvie supported this idea  · 

  13. choose which users/extensions will be archived

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Harvie supported this idea  · 

  14. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Harvie supported this idea  · 

  15. Ability to change line 1 and line 2 presence for Deskphones

    7 votes
    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Harvie supported this idea  · 

  16. Automated Call for Downtime

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Harvie supported this idea  · 

  17. Add ability to allow a user to view another user's text message

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Harvie supported this idea  · 

  18. SMS notifications for sent and received text messages with another RingCentral number

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Harvie supported this idea  · 

  19. Allow Users to have access to the call-queue voicemail using the app even if they are not added to the co-recipient list

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Harvie supported this idea  · 

  20. Automatic Feature for Enabling Automatic Call Recording for Users

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Harvie supported this idea  · 
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