Settings and activity

194 results found

1. Automatic forwarding of calls to external number if there's an outage

   17 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 28, 2025

2. Apply key template on Presence for yealink device

   47 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 23, 2025

3. Ability to change the city location of a phone number

   29 votes

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   5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 22, 2025

4. i'm looking for ai summaries on past calls. I have recording and AI turned on for all calls

   7 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 21, 2025

5. ability to recieve fax directly to the email without assigning a user extension as the operator

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 6, 2025

6. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

   37 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 6, 2025

7. Change Voicemail PIN

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 3, 2025

8. Move a Report and Subscription to another user

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 3, 2025

9. Enable AI transcription on Desk phone

   297 votes

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   Planned  ·  84 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 30, 2024

10. Allow Visibility to see which templates are assigned to a user

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 23, 2024

11. Group Owned Inbound Fax Only Phone Numbers

    21 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 20, 2024

12. Add Inbound Fax Analytics

    25 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 19, 2024

13. Remove or restrict option to choose "invisible" status

    28 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 17, 2024

14. Remove SMS Icon in Mobile App

    5 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 12, 2024

15. Shared SMS were multiple users can receive and send SMS on specific number

    1,446 votes

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    Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 12, 2024

16. Auto Text from IVR menu

    6 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 11, 2024

17. wanted to have options for the transfer the call for the 2 participant that she merged call

    4 votes

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    Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 6, 2024

18. Substitute Caller ID for SMS

    18 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 5, 2024

19. Allow SMS Outbound Caller ID Change

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 5, 2024

20. Allow Custom Rule templates to be applied at the Site/IVR side.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 26, 2024