Settings and activity

226 results found

1. Feature Request: Show outgoing fax number for every user

   16 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 2, 2024

2. Retrieve deleted SMS for any user

   33 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 1, 2024

3. Anonymous hotline and mailbox for callers

   5 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 1, 2024

4. Call waiting to apply on call queue members.

   60 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 1, 2024

5. Call waiting for queue calls

   154 votes

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   39 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
   Margarette supported this idea  ·  May 1, 2024

6. Customizing the column for the call logs

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 30, 2024

7. Spam Risk Caller ID to be removed

   25 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 24, 2024

8. Shared Fax on different credentials

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 18, 2024

9. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   69 votes

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   Planned  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 11, 2024

10. Personalize CNAM

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 10, 2024

11. Idle behavior shows users offline even though they are available and logged into RC.

    114 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 10, 2024

12. Forward calls from user extension to company main number

    14 votes

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    4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 9, 2024

13. Make Apple airpods more compatible with RC app

    8 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 9, 2024

14. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

    15 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 9, 2024

15. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 8, 2024

16. Ability to assign caller id names to call queue numbers

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 8, 2024

17. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

    7 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 5, 2024

18. International Calls Report please

    14 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 5, 2024

19. Group Text Messaging

    71 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 5, 2024

20. Allow more than 10 people on a group SMS

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 5, 2024