Settings and activity

107 results found

1. add capability to change the External number Caller ID

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Oct 14, 2025

2. pre-recorded messages played on the paging system

   26 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Oct 2, 2025

3. Retrieve call logs in service.ringcentral.com for more than 12 months

   17 votes

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   0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Sep 29, 2025

4. Allow RingCentral direct number to receive 2FA access code

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Sep 26, 2025

5. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

   29 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Sep 25, 2025

6. Call Logs enhancement for OB faxes

   2 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Sep 11, 2025

7. Real Time Dashboard Updates

   47 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Sep 11, 2025

8. Intercom Calls from outside

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Sep 9, 2025

9. Monthly Automated Fax Logs Report

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Sep 4, 2025

10. Add Audio Settings (Noise Suppression) to RingCX Browser Version

    7 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Sep 1, 2025

11. Improve the auto-detect to Computer Audio Devices.

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Sep 1, 2025

12. Download SMS logs with Customized Columns

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 28, 2025

13. Disable cover page automatically

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 25, 2025

14. AI Notes in Microsoft Teams Embedded RC App

    6 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Aug 21, 2025

15. Role-Based Access Control by Site and Department

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 20, 2025

16. Set a designated keypress for repeat menu greeting

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 15, 2025

17. Enabling SMS feature automatically

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 13, 2025

18. SMS Retention

    130 votes

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    Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 12, 2025

19. Block Robocalls per site

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 12, 2025

20. Analytics regarding Text Messaging/SMS

    256 votes

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    Future Consideration  ·  34 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 12, 2025