Settings and activity

83 results found

1. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 4, 2025

2. Option to assign SMS on AI Receptionist to another user

   15 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 4, 2025

3. Retrieve Call recording on not recorded extensions.

   8 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jul 30, 2025

4. Ability for Super Admins to force user Password/PIN/Security Question reset

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jul 30, 2025

5. Potential Spam

   6 votes

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   Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jul 25, 2025

6. Change the Audit Trail log-in tracking for Hot Desk phones

   3 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jul 21, 2025

7. Audit Trail

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jul 21, 2025

8. Allow super admin to delete member on first born group chat on RingCentral App

   28 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jul 17, 2025

9. Remove TCR message banner for Inbound SMS user

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   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Jul 15, 2025

10. Poly Lens Integration with RingCentral

    25 votes

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    New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 14, 2025

11. Ability to install the RingCentral app twice on the same device to log in with a different extension

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Jun 12, 2025

12. Option to change Profile Picture to Default

    113 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  May 14, 2025

13. Custom cover page to show recipient fax number

    16 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  May 12, 2025

14. Downloading AI Transcript in Bulk

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  May 12, 2025

15. Increase Received Faxes Limit for more than 200

    32 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  May 6, 2025

16. Ability to call international number using RingOut (UK Number)

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Apr 25, 2025

17. want to have the option for the call recording be continued even they are on the conference call

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Apr 17, 2025

18. Ability to retrieve sent fax messages beyond 90 days

    27 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Apr 15, 2025

19. Separate option for automatic Inbound and on-demand outbound call recording

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Apr 14, 2025

20. Apply key template on Presence for yealink device

    39 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Apr 4, 2025