Settings and activity

95 results found

1. AI Notes in Microsoft Teams Embedded RC App

   5 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Princes shared this idea  ·  Aug 21, 2025

2. Role-Based Access Control by Site and Department

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 20, 2025

3. Set a designated keypress for repeat menu greeting

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 15, 2025

4. Enabling SMS feature automatically

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 13, 2025

5. SMS Retention

   129 votes

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   Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 12, 2025

6. Block Robocalls per site

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 12, 2025

7. Analytics regarding Text Messaging/SMS

   253 votes

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   Future Consideration  ·  34 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 12, 2025

8. Add Dial In Number in Conference Call for Tees, Alberta

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 11, 2025

9. Option to answer limited number of active calls per call queue

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Aug 8, 2025

10. Option to Fully Disable Fax Capability on Voice Numbers

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 8, 2025

11. Option to disable or enable fax feature for the entire account in the Admin Portal

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 7, 2025

12. Multiple User on Operator

    23 votes

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    New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 7, 2025

13. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 4, 2025

14. Option to assign SMS on AI Receptionist to another user

    15 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 4, 2025

15. Retrieve Call recording on not recorded extensions.

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 30, 2025

16. Ability for Super Admins to force user Password/PIN/Security Question reset

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 30, 2025

17. Potential Spam

    6 votes

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    Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 25, 2025

18. Change the Audit Trail log-in tracking for Hot Desk phones

    3 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 21, 2025

19. Audit Trail

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 21, 2025

20. Allow super admin to delete member on first born group chat on RingCentral App

    29 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 17, 2025