Settings and activity

129 results found

1. Need SMS 2 Factor Authentication Capabilities

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jan 30, 2026

2. Control CNAM of Caller

   7 votes

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   Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jan 22, 2026

3. The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style.

   11 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jan 12, 2026

4. Caller ID for Call Queue Pick up members

   4 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Jan 8, 2026

5. caller id info in the call queue pick up member is not showing

   7 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jan 8, 2026

6. Outbound Calls Tagged as Robocall | RingCentral

   158 votes

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   Under Review  ·  35 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jan 8, 2026

7. Custom Inbound Caller ID

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Jan 7, 2026

8. Audible Office-Wide Ringing for Softphone Users

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Dec 19, 2025

9. dials out to multiple phone numbers at one time.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Dec 19, 2025

10. Prevent external recording of video meetings or webinar

    4 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Dec 15, 2025

11. Remove background noise for calls connected to AI Receptionist

    12 votes

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    New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Dec 12, 2025

12. custom role for a user to access a specific site only

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Dec 9, 2025

13. Video Meeting Transcription Generator for Failed Transcript

    6 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Nov 21, 2025

14. Check who turned on the transcription for a certain meeting in the past.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Nov 21, 2025

15. System wide blocking of spam numbers to all extensions

    47 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Nov 18, 2025

16. Blocking Specific Numbers Account Wide

    12 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Nov 18, 2025

17. Allow the import and export of key assignments in Key Templates.

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Oct 31, 2025

18. Missed calls for direct calls should not be counted

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Edit…  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Oct 30, 2025

19. Option to submit ticket through email

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Oct 20, 2025

20. Documents Preview

    •  

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Oct 17, 2025