Settings and activity

141 results found

1. Full Agent Login Time Reporting Capabilities

   53 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Kris supported this idea  ·  Jan 17, 2025

2. Turn off Call Queue incoming call notification

   7 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Jan 16, 2025

3. Option to receive fax on online account and application when using ATA

   11 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Kris supported this idea  ·  Jan 10, 2025

4. Caller ID to External Number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Kris supported this idea  ·  Dec 19, 2024

5. Merging calls with IOS phones

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Dec 17, 2024

6. Turn Off Extension Dialing Options

   70 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Dec 12, 2024

7. Call forwarding - Differentiate external/internal calls for forwarding

   21 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Dec 10, 2024

8. Mic Mode on Mac

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kris supported this idea  ·  Dec 10, 2024

9. Integrate with Text Us

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Kris shared this idea  ·  Dec 2, 2024

10. Caller ID for every extension

    91 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Kris supported this idea  ·  Nov 19, 2024

11. Dialed Number Will Reflect Even IVR Menu is Set Up for Company Call Handling

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Kris shared this idea  ·  Nov 15, 2024

12. Separate Greeting and Hold Music on Call Queue

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Kris shared this idea  ·  Nov 14, 2024

13. User greeting plays when answering a call from call queue

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Kris supported this idea  ·  Nov 14, 2024

14. Performance Reports to Sync with Business Analytics Report

    32 votes

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    Under Review  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Kris supported this idea  ·  Oct 29, 2024

15. Forwarding Main Company Number Calls Directly To An External Number

    46 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Kris supported this idea  ·  Oct 24, 2024

16. Display dialed number as incoming caller ID when forwarding calls to an external number

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 24, 2024

17. Delete company contact from RingCentral app

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 22, 2024

18. Option to get a separate email notifications for 2 different fax numbers associated to a Fax only account

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 11, 2024

19. Restore deleted text messages

    94 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kris supported this idea  ·  Oct 9, 2024

20. display company name instead of phone number when using sms

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Kris supported this idea  ·  Oct 9, 2024